Our customer service team is available to assist with product information, sizing, orders, delivery, tracking, returns, refunds, and other order-related questions.
For faster assistance with an existing order, please include your order number, full name, and the email address used during checkout.
Email:
service@milai.shop
Phone:
+1 818-307-8361
U.S. Commercial Mail Receiving Address:
931 N Hollywood Way
Burbank, CA 91505
United States
The U.S. address above is a commercial mail receiving address used for customer correspondence and business communication only. It is not Milai’s registered business address, office, manufacturing facility, warehouse, fulfillment center, retail store, or return address.
Business Information
Brand:
Milai
Legal Business Name:
Guangzhou Milai Garment Trading Co., Ltd.
Manufacturing Facility
Manufacturing Facility Address:
Room 502, 5th Floor, No. 19 Xiajinan 4th Road
Xindun Village, Xintang Town, Zengcheng District
Guangzhou, Guangdong, China
This location is used for apparel production and related manufacturing activities. It is not a customer service location, retail store, fulfillment center, warehouse, or return address.
Milai currently serves customers within the United States. Products intended for U.S. customers are prepared and dispatched through our U.S.-based fulfillment arrangements.
Please do not send returns to the U.S. Commercial Mail Receiving Address or the manufacturing facility. Contact service@milai.shop before returning any item. Our customer service team will review your request and provide the applicable return instructions and approved return address.
We aim to keep our product information, pricing, shipping details, and return policies clear and easy to understand. If you need help before or after your purchase, our customer service team is available to assist you.
